Explore How Our Privacy Policy Works
Our Privacy Policy explains the data needed to open and maintain your account, including your contact details, phone verification status, login events and transaction references. We use these records to connect your account with wallet activity through DANA, OVO, GoPay or QRIS and to investigate a
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receipt or status question when you contact us. Device type, browser data and approximate access details may be recorded to protect account sessions and identify unusual sign-in patterns. We retain records for the period needed for account support, security checks and legal duties, then remove or
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anonymise them according to our internal retention process. Where access or eligibility is discussed, it depends on local law. You can ask what we hold, request a correction, or contact us about deletion where applicable.
Service availability depends on jurisdiction. Users are responsible for checking local law before access.